Home Coordinator
Massachusetts

SUMMARY OF POSITION


Reporting to the Program Director and working directly with the program staff in our North Shore safe home, the Home Coordinatorwill help to create a home environment for the program participants of Amirah and help them to engage in their physical and social trauma recovery. They will help to maintain schedule coordination for the home and all program participants, developing and maintaining effective office systems for all program efforts, and offering support in empowering each program participant in building life skills.
 

You should apply if…

 

  • You believe in the dignity of all human lives, no matter the color of your skin, your faith, your gender, your sexuality, or anything else. Dignity is deserved because all human beings exist in the image of God.  

  • You are a skilled empathetic people manager who enjoys building strong and balanced teams to achieve collective goals, and fostering a collaborative growth culture

  • You’re excited about the challenge of building deeply intentional processes towards a more diverse, equitable and racially just community

 

DIVERSITY AND INCLUSION STATEMENT

 

We take the broadest possible view of diversity. 

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to

advance our mission and progress the work of healing in community, breaking the

cycle of exploitation, and providing new communities where survivors can thrive

in life.

We believe that each Amirah community member, donor, volunteer, advocate,

and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the

center of our daily work.

We commit to using these practices for our business and our communities.


 

SPECIFIC RESPONSIBILITIES

 

Program Participants

  • Coordinate all food shopping as well as food collection (food banks) for the home

  • Facilitate weekly meal planning for evening community dinners with program participants, collaborating with program staff for volunteer connection to this work

  • Provide life skill training to program participants on cooking basic meals, meal planning, feeling comfortable in their home, and eventually managing their home when transitioning to independence

  • Collect mail and drop off appropriate mail and packages to individuals within Amirah

  • Take Phase 1 Participants shopping for clothing needs, etc; Shop for items needed in the home (delegate to volunteers as appropriate)

  • Tend to the needs of the participants in the home

  • Lead house meeting with program participants communicating various needs to the women as well as communication to staff with any issues

  • Provide accountability for house cleaning with program participants

  • Work to fill all transportation needs that cannot be met by a program participant

  • Provide management and oversight to the weekly home schedule for the entire house as well as each individual program participant

    • As participants progress in their program, this role shifts to empowering them to take on responsibility surrounding their schedule as far as transportation and managing time commitments

  • Communicate effectively with program staff, interns, and volunteers on the needs of the program participants each week in regard to their schedule

 

Program Administration & Safe Home Responsibilities

  • Maintain system to manage inventory of in-kind donations (including gift cards); interns, when available, can be utilized to help with this

  • Track house repair needs, make phone calls for maintenance repair vendors/contractors to come in and help, be point-person for repair needs

  • Track budgetary spending for the program (food, home repairs, basic needs, transportation, medical, prescriptions, etc.)

  • Maintain system for house laundry (common area towels, linens, etc.) and implement on weekly basis

  • Coordinate volunteer groups for seasonal projects, working with program staff as needed

  • Handle all home codes on maintenance in compliance with zoning regulations

  • Maintain storage areas and facilitate cleaning of these

  • Maintain all daily shift reports used to communicate to volunteers and staff on the daily schedule of the home

  • Assist Program Director with correspondence related to Residential Recovery referrals 

  • Work with the Community Life and Volunteer Coordinator to fill volunteer shifts and maintain and update volunteer database

  • Maintain effective office systems for the program, providing administrative support for Program Director and Case Manager

  • Participate in on-call rotation

 

 

QUALIFICATIONS

 

  • Follower of Christ, committed to His church and message of the transformative love of Jesus that was displayed on the cross

  • Lived-experience welcomed

  • Strong administrative and organizational skills

  • Strong ability to problem solve

  • Ability to multi-task and work in a high intensity environment

  • Ability to work in an independent environment as a part of a team-unit

  • High level of collaboration 

  • Strong inter-personal and communication skills

  • Strong computer and software skills

  • Driver’s license and vehicle

  • Non-profit and/or office environment experience preferred

 

TIME COMMITMENT


This is a full-time position along with on-call responsibilities. Some evening hours will be required.

 

TRAINING


Training is provided for the following (not limited to these):

  • All in-home operations, protocols, and procedures 

  • How to provide trauma-informed care

  • Mental health first aid

  • Proper reporting procedures

  • How to work an on-call shift

 

BENEFITS


Amirah provides the following benefits for this position:

  • Every quarter a full week of vacation taken within that three-month period (four weeks total given each year). Amirah operates on a work-rest rhythm for all staff members.

  • Every quarter, one personal spiritual retreat day is given. This is one day given to take as seen fit to connect with God, to rest, and to restore for this work.

  • Eligible for health insurance package.

  • Accumulated sick time is given up to forty (40) hours a year.

  • Paid holidays on New Year’s Day, MLK, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day.

 

Image by Manu M