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Outreach Case Manager
Massachusetts  

SUMMARY OF POSITION

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Reporting to the Director of Community Resources, the Outreach Case Manager will work with up to 10 clients actively leaving commercial sexual exploitation, placing them in apartments through Amirah's Rapid Rehousing Program and providing case management services as they build toward independence and recovery. The Outreach Case Manager will also provide case management support at Amirah's Community Resource Center as needed to women working to exit the commercial sex trade.

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You should apply if…

  • You believe in the dignity of all human lives, no matter the color of your skin, your faith, your gender, your sexuality, or anything else. Dignity is deserved because all human beings exist in the image of God.

  • You are a skilled empathetic people manager who enjoys building strong and balanced teams to achieve collective goals, and fostering a collaborative growth culture

  • You’re excited about the challenge of building deeply intentional processes towards a more diverse, equitable and racially just community

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DIVERSITY AND INCLUSION STATEMENT

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We take the broadest possible view of diversity.

We value the visible and invisible qualities that make you who you are.

We welcome that every person brings a unique perspective and experience to advance our mission and progress the work of healing in community, breaking the cycle of exploitation, and providing new communities where survivors can thrive in life.

We believe that each Amirah community member, donor, volunteer, advocate, and employee must have equal access to solving community problems.

We strive to include diversity, equity, and inclusion practices at the center of our daily work.

We commit to using these practices for our business and our communities.

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SPECIFIC RESPONSIBILITIES

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  • Individualized Case Management: assist clients one-on-one as desired by clients by giving them access to support resources, up to 10 clients at a time in RRH and up to 10 at a time at Amirah's Community Resource Center.

  • Housing Navigation: assist clients to determine their eligibility for the RRH program and work with the Outreach Coordinator to set up their move into a unit. Work with clients to identify long-term housing options.

  • Work with the Director of Community Resources and the broader Amirah team to identify and track pertinent data and evaluate the rapid rehousing program

  • Cultivate relationships with other non-profits that provide housing assistance, tangible in-kind donation support (furniture, clothing, etc.), and other services that will help each client achieve long-term stability in their life

  • Ensure that all case records are maintained in compliance with Federal, State and Organizational standards for each program participant.

  • Participate in the on-call rotation

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QUALIFICATIONS

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  • Follower of Christ, committed to His church and message of the transformative love of Jesus that was displayed on the cross

  • Lived-experience welcome

  • Proven case management experience required

  • Strong track record of data management, ability to work with several different software systems, and be able to grow and adapt to technological changes

  • Nonprofit experience preferred

  • Experience working with individuals facing housing insecurity

  • Demonstrated ability to strategically provide programs, services, and care to trauma victims

  • Knowledge of human trafficking and commercial sexual exploitation

  • Unwavering commitment to quality programs and high level of service

  • Passionate about Amirah’s work; able to communicate and promote the philosophy, mission and value of the organization both internally and externally

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PERSONAL CHARACTERISTICS

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  • Possessing a warm and nurturing spirit

  • Humble in their approach to relationships and teachable

  • Creative problem solver who is able to handle conflict in a mature, intentional, thoughtful way while actively pursuing reconciliation

  • Works well in a multi-faceted, creatively chaotic environment, helping to bring order and structure in positive uplifting way

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BENEFITS

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Amirah provides the following benefits for this full-time position:

  • Every three months a full-week of vacation taken within that three month period (four weeks total given each year). Amirah operates on a work-rest rhythm for all staff members.

  • Every quarter, one personal spiritual retreat day is given. This is one day given to take as seen fit to connect with God, to rest, and to restore for this work.

  • Eligible for health insurance package.

  • Accumulated sick-time is given up to forty (40) hours a year.

  • Paid holidays on New Year’s Day, MLK, Jr. Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Day after Thanksgiving, Christmas Eve, and Christmas Day

  • Salary commensurate with experience; salary range: $50,000-60,000

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COVID POLICIES

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At this time, we are asking that all staff are vaccinated, unless there is a proven medical reason. We are also following masking guidelines for each county and city that we operate in. These two things are non-negotiable.

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To apply, please submit cover letter and resume to mspeta@amirahinc.org.

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