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 Case Manager

Summary of Position:

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Amirah, Inc. exists to provide aftercare, resources, and opportunities to female-identifying individuals who
have survived different forms of sexual exploitation, sex trafficking, and prostitution.


Reporting to the Director of Client Services, the Case Manager works within a team dynamic with direct care
staff to provide trauma-informed support for survivors of sexual exploitation in our Rapid Re-Housing
Program and in our Community Resource Center. They provide oversight and management for the practical
needs of clients, connecting them to appropriate government and community resources. They are a vital part
of each client being given access to resources for their exit from sex trafficking and the commercial sex
trade, and their whole-person care recovery.

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You should apply if…

  • You believe in the dignity of all human lives, no matter the color of your skin, your faith, your gender,
    your sexuality, or anything else.

  • You are a skilled empathetic clinician who enjoys building strong and balanced teams to achieve
    collective goals, and fostering a collaborative growth culture

  • You’re excited about the challenge of building deeply intentional processes towards a more diverse,
    equitable and racially just community

 

DIVERSITY AND INCLUSION STATEMENT

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We take the broadest possible view of diversity. 
We value the visible and invisible qualities that make you who you are.
We welcome that every person brings a unique perspective and experience to advance our mission and
progress the work of healing in community, breaking the cycle of exploitation, and providing new
communities where survivors can thrive in life.
We believe that each Amirah community member, donor, volunteer, advocate, and employee must have
equal access to solving community problems.
We strive to include diversity, equity, and inclusion practices at the center of our daily work.
We commit to using these practices for our business and our communities.

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SPECIFIC RESPONSIBILITIES

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  • Individual case management meetings with clients to assess needs, individual goals, progress
    toward goals, and stage of exit – this includes both home visits and in-office meetings.

  • Assist current (and former clients as needed) in connecting to various resources in areas including
    but not limited to health, mental health, substance recovery, legal, employment, educational,
    nutrition, transportation access, utility account set-ups, fuel assistance, etc.

  • Facilitate financial literacy education and group work for clients.

  • Serve as a liaison for client and other service providers, collaborating with case workers from other
    agencies with which the program participant may be associated. Help develop and maintain
    relationships with service providers.

  • Keep up-to-date records and communicate with staff on the progress of clients.

  • Follow procedures for program policies (data entry, ability to take notes for client files, etc.).

  • Ensure that all case records are maintained in compliance with Federal, State and Organizational
    standards for each program participant.

  • Support the Senior Case Manager in unit-specific issues as needed including but not limited to:
    communicating unit-related issues between clients & landlords/property managers, assisting with 2
    client move-ins & move-outs, collecting client income certifications, assuring current sublease
    agreements are active, and that animal policies & requests have been adequately communicated.

  • Participate in on-call rotation to meet the functional needs of the program.

  • Carry out all assignments designated by the Director of Client Services.

  • Track necessary expenses with appropriate supervisor approval and report all spending to the Office
    Manager in conjunction with the allotted program budget.

  • Participate in ongoing training opportunities to develop and/or further enhance knowledge and skill
    set.

  • Perform any other job-related duties as assigned to ensure the proper function of the program.

 

QUALIFICATIONS

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  •  All candidates should have Case Management experience.

  • Bachelor’s Degree in social work or similar field required.

  • Strong administrative and organizational skills; strong computer and software skills required.

  • Strong ability to problem-solve, multi-task, and work in an independent environment as a part of a
    team-unit with a high level of collaboration required.

  • Strong interpersonal and communication skills.

  • Driver’s license and vehicle.

  • Non-profit and/or office environment experience preferred.

  • People with lived experience of commercial sexual exploitation are encouraged to apply.

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BENEFITS

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Amirah provides the following benefits for this position:

  • Competitive salary package.

  • Four weeks paid vacation annually.

  • One mental health day per quarter – required to be taken each quarter.

  • Eligible for health insurance package, dental insurance, and 401K.

  • Accumulated sick time, up to forty (40) hours a year.

  • Paid holidays on all federal holidays, Patriot’s Day, Day after Thanksgiving, and Christmas Eve.

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